Last updated: 22 October 2026
This is a translation for convenience. The German version is legally binding.
When we process personal data on behalf of our customers, we use the service providers below. The basis is our data processing agreement. We have concluded a data processing agreement with each of these providers ourselves. We announce new providers to our customers by email at least four weeks in advance.
| Provider | Purpose | Where data is processed | Transfers to third countries |
|---|---|---|---|
| Ploi Cloud B.V., Amperestraat 16J, 3861 HB Nijkerk, Netherlands, on infrastructure of UpCloud Ltd, Finland | Hosting of the application and its database (accounts, tickers, entries, statistics) | Data centre in Frankfurt am Main, Germany | None |
| BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia (Bunny.net) | Delivering tickers to readers (CDN), protecting the application against attacks (web application firewall), storing uploaded images | Images in a storage region in Germany; delivery through a worldwide network, each from a location close to the reader | Only when delivering to readers outside the EU, through their nearest location |
| Scaleway SAS, 8 rue de la Ville-l’Évêque, 75008 Paris, France | Sending the application’s emails (such as confirmations, invitations, subscription notices) | Paris, France | None |
| Facade BV, Kruikstraat 22/12, 2018 Antwerp, Belgium (Flare) | Detecting errors and performance problems in the application; users only by ID, IP addresses, credentials and query values are removed before transfer, for readers also the browser identifier and the referring page | Frankfurt am Main and Western Europe | Cannot be ruled out: Flare uses service providers based in the USA (DigitalOcean, Amazon Web Services, ClickHouse, Cloudflare) |
| Help Scout PBC, 68 Harrison Ave #605, Boston, MA 02111, USA | Handling support requests by email and chat | USA | USA, based on the EU-US Data Privacy Framework and the standard contractual clauses |
Not on this list
Creem (Armitage Labs OÜ, Estonia) sells our plans as a merchant in its own name and is responsible for the purchase data itself, not on our behalf. For the application and the embed, Cloudflare only answers DNS queries and processes the requesting IP address in doing so, as described in our privacy policy. The application’s content, accounts and statistics do not pass through Cloudflare.
Third-party content that customers embed in their tickers, such as posts from X or videos from YouTube, is loaded by the reader’s browser directly from that provider, by default only after the reader consents. The customer chooses these providers with their content; they are not our service providers.